In this article
A Tesla Model S car is displayed at a Tesla showroom on November 5, 2013 in Palo Alto, California. (Photo by Justin Sullivan/Getty Images)
Justin Sullivan | Getty Images
Some Tesla customers in Florida and California have experienced delivery delays of weeks or months, forcing them to rely on borrowed cars, costly rentals and ride-hailing apps while they weather the unexpected wait.
Tesla acknowledged Model S delays earlier this year, but the delivery issues extend to the Model Y, Tesla’s crossover SUV and most popular vehicle in North America, according to several customers who spoke to CNBC.
The continuing delays are a sign that Tesla is still struggling with the “delivery logistics hell” that Elon Musk referenced in 2018 as the company dramatically increases its vehicle production. The company delivered more than 201,250 vehicles in Q2, a company record and a 144% increase from the year-ago quarter. Supply chain shortages, which the company discussed on its last two earnings calls, may also be playing a part in the delays.
A Tesla sales employee in California told CNBC that sales and delivery staff are doing the best they can to answer questions from upset customers, but do not have enough information from higher-ups or the Tesla factory in Fremont, California, to answer them precisely. This person asked for anonymity because they were not authorized to speak to the press about company matters.
The employee said a colleague in another state resigned...
Read Full Story: https://www.cnbc.com/2021/08/18/months-long-delivery-delays-confound-would-be-tesla-owners.html
Your content is great. However, if any of the content contained herein violates any rights of yours, including those of copyright, please contact us immediately by e-mail at media[@]kissrpr.com.