One of the biggest changes that have been seen in the world of business is associated with the rise of the internet because of the fact that this is the sort of thing that could potentially end up allowing people to post reviews about various brands and products that other consumers can check out. This is a powerful tool that helps people understand what a particular company can offer to them, and paying attention to reviews is important for said brands.
With all of that having been said and now out of the way, it is important to note that Best SEO Companies has surveyed around 500 or so people that work in the PR and review data management industry. This survey reveals the manner in which various brands and companies might react to reviews and how they would handle them. Positive reviews are always welcome, but some brands often don’t know how to deal with negative reviews and they often react in a manner that is somewhat defensive.
One thing that can be noted after checking out the responses that this survey got is that many businesses feel like they don’t have time to stay up to date in that regard. Approximately 29% of all the businesses that were a part of this study said that they lacked the spare time to respond to reviews. However, things might be a little different as far as micro-businesses are concerned because their problems tend to have more to do with not having standard procedures put in place.
Creating a process that all employees will follow whenever a...
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