Google Customer Reviews are a great source of social proof for businesses of any size, but some SMBs have recently lost years’ worth of reviews.
- Small and midsize businesses (SMBs) rely heavily on customer reviews on platforms like Google Customer Reviews for social proof and testimonials.
- Google’s recent updates have created a bug that resulted in some businesses losing years’ worth of reviews.
- Learn how to manually save user data in case it accidentally gets deleted, or how to encourage customers to leave reviews to rebuild your online presence if you’ve lost yours already.
- This article is for small business owners who want to ensure they don’t lose the Google Reviews they’ve amassed over the years, as well as business owners who want to encourage customers to create more reviews.
Small and midsize businesses benefit from positive customer reviews, which validate the quality of their product or service. Your Google Business Profile and Google Reviews are important platforms for these reviews, allowing users who search for a business to see feedback from existing customers. However, recent updates to the Google Business Profile have resulted in the loss of reviews for some businesses, including other important information that has been collated over the years.
If you’re a small business owner who has positive Google Reviews, you can still save your business from losing tons of valuable data you can use for marketing and other related purposes. If you’ve already lost...
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Published by: Book Club