How Google perfected the web - The Verge

As the 14th season of Bravo’s Real Housewives of New York City came to a close this fall, I found myself on Reddit, reading rumors about the marriage and divorce timeline of one of the show’s stars. Redditors wanted more clues about a fishy relationship history to see if they could uncover a cheating scandal.

Were divorce papers public record in New York? I wondered. I did a quick Google search to find out.

The search results page was filled with my question’s exact words, repeated across site after site — websites for law firms, posts on forums, ads for creepy lookup tools — but the answer to my actual question was harder to find. At the top of the results page on my phone, Google offered two featured snippets of information quoting different websites. The first one: “Divorce records are not public in New York due to the sensitive nature of many divorce proceedings.” The second: “Due to the state’s underlying legislation regarding family law cases, each divorce is a matter of public record.

Google bolded both snippets, but it wasn’t clear to me how they squared. I clicked on both.

The two law firm websites were part of an ecosystem I didn’t know existed until I accidentally went looking for it. Law firms across different fields — family law, personal injury, employment lawyers — have blogs full of keyword-addled articles being churned out at a surprisingly fast clip. The goal for firms is simple: be the top result to pop up on Google when someone is looking for legal...



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Published by: Book Club