A leading nationwide home care agency has achieved a double win at the HomeCare.co.uk awards, with Guardian Angel Carers territories in both Cardiff and Reading being named as among the Top 20 Home Care Providers.
Alongside the network of franchise-owned branches being selected as a Top 20 Home Care Group, this success marks another milestone, as the second year in a row that Guardian Angel Carers Cardiff has been recognised as one of the best 20 home care providers in Wales.
Multiple Wins for Guardian Angel Carers at the HomeCare.co.uk Top 20 Home Care Provider Awards 2025
HomeCare.co.uk is a well-regarded resource for families looking for home care support around the UK, as a directory that ‘ranks’ providers based on the feedback and scoring submitted by verified care recipients and their loved ones.
This ensures that agencies cannot influence their scoring or rating, and that individuals can compare home care services based on several parameters, such as location, specialist support offered, standards of care, value for money and whether service users would recommend the provider.
Guardian Angel Carers has consistently been featured as a highly rated home care agency throughout its territories, and this year has collected three awards, including the two regional accolades, with the Reading and Cardiff branches being among the 20 best-scoring agencies in their respective areas.
Awards are judged solely on review scoring, with the Cardiff branch winning in the Wales category and Reading in the South East England category, a notable achievement, given the directory lists 392 providers in Wales and 2,102 in the southeast.
Celebrating Outstanding Review Ratings for Guardian Angel Carers Cardiff and Reading
Guardian Angel Carers Cardiff owned and run by local franchisees Chad James, Michael and Leane Bowden, has an impressive score of 9.8 out of a maximum of 10, with care service users commenting that:
‘They have, in a way, saved my life, taking me out to appointments, doing the shopping, and taking me on trips.’ Stephen M, July 2025
‘The managers were wonderful, giving great advice as well as awareness of different individual needs and preferences. The carers, without exception, are kind, keen, willing, and efficient. I am so grateful.’ Elizabeth J, March 2025
‘The care provided is second to none. Nothing is too much trouble, should time permit. Greatly appreciated.’ David C, March 2025.
Guardian Angel Carers Reading, which Preeti Kale and Sachin Raut lead, has received equally fantastic feedback, leading to its perfect rating of 10/10.
Christina F, the daughter of a client, remarked that, ‘I can highly recommend Guardian Angel Carers Berkshire & South Oxfordshire for home care. The whole experience was very reassuring from the initial home visit, the very thorough preparation and paperwork, up to meeting the carer herself. Lovely people who gave my mother the best level of care.’
Local Guardian Angel Carers Managers Respond to HomeCare.co.uk Award Wins
Laura Harvey-Smith, Franchise Director from National Office said, 'Huge congratulations to every CareAngel, manager and support worker in Cardiff and Reading, and especially to Chad, Michael, Leane, Preeti and Sachin who have achieved these well-deserved awards through consistently delivering the best possible care within their communities.
We are always delighted to celebrate excellence, and the HomeCare awards are a significant accolade, as they are presented based on the real-world experiences of families.’
Speaking on behalf of Guardian Angel Carers Reading, Preeti Kale said, 'Having a full marks score is great to see, and a testament to the incredible work our CareAngels deliver in Reading every day, treating care recipients with kindness, warmth and ensuring they are respected.’
Chad James of Guardian Angel Carers Cardiff shared a similar response, noting that, ‘It is only right that this award is accepted on behalf of our CareAngels, who have, for the second year running, provided outstanding care here in Cardiff that has made this dedicated team among the best 20 home care providers across the whole of Wales.
We couldn’t be prouder, and are grateful to each client, partner, family member or friend who has taken the time to submit a review about our care services through HomeCare.co.uk.'
Further information about Guardian Angel Carers and each territory is available through the agency’s website, while the full results of the HomeCare.co.uk awards are published via the directory’s awards pages.
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About Guardian Angel Carers
Guardian Angel Carers is a leading home care provider dedicated to delivering compassionate, personalised care services. With a strong focus on independence, dignity, and quality of life, the company supports individuals in the comfort of their own homes, offering a range of services from companionship to complex care needs.
Media Contact:
Vikki Craig-Vickers
03333 660550
www.gacarers.co.uk
Published by: Steve OBrien