Tuesday, September 21, 2021

Tesla apologizes for new Model S delays, but some worrying things are going on - Electrek

Last updated Tuesday, August 10, 2021 03:00 ET , Source: NewsService

Tesla has apologized to Model S buyers who are experiencing significant delays without communication.

However, they are short on explanation, and there are some worrying things going on.

Last week, we reported on Tesla buyers asking the automaker for better communications over Model S deliveries, which have been quite messy.

Many buyers who placed orders for the new Model S early in the year are seeing their delivery dates pushed several times and even having VIN been taken away without any communication from Tesla.

This has been extremely frustrating since Tesla keeps delivering the new electric sedan, and some people who placed orders more recently are taking delivery before people who placed orders earlier in the year — prior to Tesla increasing the price of the base Model S by $10,000.

Today, some of those buyers have been contacted by Tesla after we reported on their demands for better communications.

In the new email today, Tesla apologized:


We are contacting you regarding the timing of your Model S delivery, as we recently updated your Tesla Account to reflect the most accurate estimate. You may see a delay with regards to your delivery timeline.

We understand this may be disappointing and apologize for any inconvenience this may have caused. Please continue to check your Tesla Account for any changes to your timing, which should remain updated to represent our best estimate.

Thank you for your ongoing patience, and we look forward to delivering your Model S...

Read Full Story: https://electrek.co/2021/08/10/tesla-apologizes-new-model-s-delays-worrying-things/

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