The Pakistani telecom company, Ufone has launched its new state-of-the-art Contact Center for Pakistan Banks’ Association (PBA), in order to resolve queries and generate leads for the Government of Pakistan’s ‘Mera Pakistan, Mera Ghar’ helpline initiative, which brings affordable housing finance facility for low-income groups.
The Contact Center was inaugurated by Governor, State Bank of Pakistan, Reza Baqir, here in Islamabad, in presence of President and Group CEO, PTCL & Ufone, Hatem Bamatraf, Chairman, Naya Pakistan Housing and Development Authority, Lt. Gen. (Retd.) Anwar Ali Hyder, Chairman Pakistan Banks’ Association (PBA), Muhammad Aurangzeb, and senior management of the member banks and financial institutions of PBA.
Ufone is providing Contact Center services to PBA from two existing Centers by disseminating information on the loan process, eligibility criteria, etc., besides offering 24/7 query and complaint resolution services to prospective customers.
Sharing his thoughts at the ceremony, President and Group CEO, PTCL & Ufone, Hatem Bamatraf, said: “We are glad to be a part of this historic initiative for the people of Pakistan. Ufone’s onboarding as the official contact service provider is a testament to the company’s extraordinary track record as a dependable services provider for Pakistan’s business sector. We constantly innovate and modernize our products and services ecosystem to deliver a remarkable user experience to our individual and corporate...
Read Full Story: https://www.techjuice.pk/ufone-collaborates-with-pakistan-banks-association-for-mera-pakistan-mera-ghar-helpline-initiative/
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