GR0, a leading LA-based SEO agency, announced today that Kaitlin Webb will join the executive team as Director of Client Success. Katie brings with her over 9 years of digital marketing and agency operations experience, with an extensive background in search, paid media strategy, and social media marketing.
Katie joins GR0 from her former role at ProSites as the Director of Digital Operations, where she oversaw the high quality delivery of digital services including SEO, Social Media, Paid Ads and Website Content to a portfolio of 3,000+ clients spanning diverse verticals, from dentists to CPAs. She excelled in managing, guiding and training a team of managers and individual contributors responsible for the execution of digital marketing services in order to improve customer results, experience, lead acquisition, and retention.
“A service-oriented foundation is crucial to a company’s success and to our client’s success,” said CEO and co-founder Kevin Miller. “I am confident that Katie will help us bring this philosophy to a reality at GR0. With her near 10 years of client-facing marketing experience, Katie has a deep understanding of the customer journey and I am excited to see how she will help the team continue to deliver an enhanced customer service experience.”
In this new role, Katie will lead client success outcomes, increase contract renewal rates, and reduce churn, as well as work to expand account revenue through cross-sell while upselling opportunities and...
Read Full Story: https://www.martechcube.com/seo-leader-gr0-appoints-new-director-of-client-success/
Your content is great. However, if any of the content contained herein violates any rights of yours, including those of copyright, please contact us immediately by e-mail at media[@]kissrpr.com.
