The digital revolution is unfolding, and the coronavirus pandemic has spared innovation across the board. Voice technology is a new buzzword in the auto industry, insurance, telecom, and beyond. While AI has been around for a while, chatbots enhanced with speech recognition are still novel. They take customer interactions to a new level, providing unprecedented speed and level of precision.
Why You Cannot Ignore Voice AI
Voice technologies are here to stay, and your business cannot afford to neglect them. Modern consumers are more demanding and tech-savvy than ever. They expect easily accessible, convenient, speedy, and personalized support 24/7. Products like the Dasha.AI platform are becoming vital.
Voice recognition technology not only facilitates the online search. It allows businesses across industries to detect intent and sentiment, shorten issue resolution cycles, and achieve other ambitious goals. Companies that ignore AI lose competitiveness.
According to Statista, household penetration of smart speakers in the United States will reach 75% by 2025. Speech recognition brings undeniable benefits to users and businesses, and it is becoming a fixture of modern life. Here are the top five predictions for how voice technology will evolve in 2022.
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