Ian Hickson, a software engineer at Google who left the company after 18 years, reflects on his time at the firm in a blog post and why he thinks the firm lost its way. He joined in 2005 when its culture genuinely prioritized doing good, but over time he saw that culture erode into one focused on profits over users, he writes. The recent layoffs have damaged trust and morale across the company, he writes. An excerpt from the post: Much of these problems with Google today stem from a lack of visionary leadership from Sundar Pichai, and his clear lack of interest in maintaining the cultural norms of early Google. A symptom of this is the spreading contingent of inept middle management. Take Jeanine Banks, for example, who manages the department that somewhat arbitrarily contains (among other things) Flutter, Dart, Go, and Firebase. Her department nominally has a strategy, but I couldn't leak it if I wanted to; I literally could never figure out what any part of it meant, even after years of hearing her describe it. Her understanding of what her teams are doing is minimal at best; she frequently makes requests that are completely incoherent and inapplicable. She treats engineers as commodities in a way that is dehumanising, reassigning people against their will in ways that have no relationship to their skill set. She is completely unable to receive constructive feedback (as in, she literally doesn't even acknowledge it). I hear other teams (who have leaders more politically...
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