NEWARK, Del: With a CAGR of 28.5% through 2033, the global artificial intelligence in telecommunications market is expected to be worth US$ 1,180.9 million in 2023 and US$ 14,496 million by 2033.
The deployment of 5G technology in mobile networks, along with the increasing demand for reliable and effective network management approaches, has fueled the expansion of artificial intelligence in the telecommunications business.
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Developing smartphone AI-embedded adoption and rising acceptance of AI solutions in various telecom sectors are predicted to drive consumption of artificial intelligence in telecommunication.
The demand for artificial intelligence in telecommunication is expected to grow as telecom companies increasingly deploy AI in customer care applications. Some of the significant trends in artificial intelligence in the telecommunications business are the usage of chatbots and virtual assistants to manage a large volume of setup, upkeep, and troubleshooting support requests.
Governments worldwide are hastening the implementation of 5G, recognizing the importance of modernization and demand in driving automation and artificial intelligence in telecommunications.
The Internet of Things (IoT), powered by cloud computing and AI, and digital change will likely be propelled by fifth-generation wireless communication technologies across the business. Further, the rise in consumer demand for improved services and a more seamless customer experience will likely accelerate the deployment of artificial intelligence in telecommunications.
Key Takeaways:
- The market expanded at a 26% CAGR over the last five years.
- By 2033, North America is expected to account for the second-highest portion, valued at US$ 2,100 million.
- By 2033, the consumer analytics category is expected to have a significant market share, with a valuation of US$ 2,350 million.
- Europe is expected to dominate the artificial intelligence market in telecommunications by 2033, with a CAGR of 26.5% from 2023 to 2033.
- The Middle East and Africa (MEA) market is expected to be worth US$ 500 million.
“Artificial Intelligence in Telecommunication is revolutionizing network management and customer service. Its growing adoption is reshaping the telecommunications industry, improving efficiency and customer experiences” – from Analyst Lead, Future Market Insights.
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Competitive Landscape:
- In July 2023, the Telecom Regulatory Authority of India (TRAI) made recommendations for the deployment of artificial intelligence and big data in the telecommunications business. Among the key issues addressed in these ideas are the creation of an AI regulator and a wider scope for TRAI’s contribution to spam control.
- In August 2023, Alepo released TelcoBot.ai, a generative AI chatbot system designed exclusively for telecommunications companies to optimize productivity, increase customer help and engagement, collect critical consumer information, and prioritize safeguarding data.
Key Players:
- IBM Corporation
- Microsoft
- Intel Corporation
- AT&T Intellectual Property
- Cisco Systems
- Nuance Communications, Inc.
- Evolv Technology Solutions, Inc.
- H2O.ai
- Infosys Limited
- Salesforce.com, Inc.
- NVIDIA Corporation
Key Segmentation:
By Deployment:
- Cloud-based
- On-premises
By Application:
- Network Security
- Network Optimization
- Customer Analytics
- Virtual Assistance
- Self-Diagnostics
- Others
By Region:
- North America
- Latin America
- Western Europe
- Eastern Europe
- South Asia & Pacific
- East Asia
- The Middle East & Africa (MEA)
Author By:
Sudip Saha is the managing director and co-founder at Future Market Insights, an award-winning market research and consulting firm. Sudip is committed to shaping the market research industry with credible solutions and constantly makes a buzz in the media with his thought leadership. His vast experience in market research and project management across verticals in APAC, EMEA, and the Americas reflects his growth-oriented approach to clients.
He is a strong believer and proponent of innovation-based solutions, emphasizing customized solutions to meet one client’s requirements at a time. His foresightedness and visionary approach recently got him recognized as the ‘Global Icon in Business Consulting’ at the ET Inspiring Leaders Awards 2022.
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