Picking a car transport service can always be a daunting task. Where do you begin, and how do you pick a trustworthy company? Matthew (Matt) D. Sandomir, the visionary founder of Mercury Auto Transport, set out on a transformative journey over 15 years ago, determined to address this and transform the auto transport industry. In the early 2000s, Mr. Sandomir, barely in his 20s, worked for a company specializing in household moving and car transportation. His initial role in sales revealed a misalignment with the owner's approach to customer communication, prompting Sandomir to venture into entrepreneurship.
In 2007, Matt Sandomir made a pivotal decision to prioritize customer service and branding over traditional sales tactics. Mercury Auto Transport was formed to build a reliable and transparent image in an industry that lacked reputable players. Distancing itself from industry norms, the company took no charging deposits upfront, ensuring customer understanding and trust, setting the company apart in a sea of competitors.
The 2008 financial crash served as a turning point, showcasing the company's resilience. Mr. Sandomir, now dedicated to training others in his business, broadened his perspective beyond sales, emphasizing fulfillment and customer service departments. The founder, inspired by industry giants, expresses, “What Matters Most To Consumers When Shipping A Car? Transparency and Customer Experience. And that’s exactly what I focus on.”
The company's growth from a small team to around forty contributed to a strategic shift towards expert agents and trustworthy carrier relationships. Their meticulous list of every driver and carrier, coupled with filters, ensures precise matches for customers, enhancing the overall shipping experience.
Mercury Auto Transport's journey is recognized by customers for its ease of use, affordability, and wide range of services. With over 700,000 vehicles shipped nationwide, the company stands out as an experienced car transport broker. Headquartered in Davie, Florida, the company has garnered positive reviews for its guaranteed pricing, licensed and insured auto carriers, and door-to-door transport services.
The unique business model employed by Mercury Auto Transport involves posting customers' vehicles on its in-network and national dispatch boards. Licensed auto carriers then have visibility of available vehicles, making offers based on customer needs. The company ships various vehicle types, including sedans, SUVs, classic cars, pickup trucks, boats, and recreational vehicles (RVs) nationwide, even extending its services to Hawaii and Alaska.
Mercury Auto Transport has recently expanded its reach by signing an international shipping partnership, further enhancing its footprint beyond 50 states. The company's commitment to innovation extends to exploring AI to streamline processes, provide real-time updates, and anticipate future customer demands.
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