In recent years, the Canadian telecommunications market has become increasingly financially out of reach for the average business. The industry has failed to regulate the sector, enabling a few large players to dominate the market by taking advantage of low competition levels. This problem has resulted in abnormally high wireless and internet prices compared to other developed countries. Voicecom, an emerging telecom provider also offering high-touch business support services, hopes to champion high-quality connectivity with a personalized touch.
Average monthly internet costs in Canada rank fifth most expensive globally for 100Mbps plans, signifying a clear disconnect between service accessibility and affordability. In addition to high costs, Canadians struggle with frequent outages and a lack of service options that extend to the nation’s remote areas.
Small businesses shoulder much of the burden associated with an expensive telecom market. Over 98% of Canadian employers are small and medium-sized enterprises (SMEs) with less than 500 employees. The success of their products and services is supported by a variety of internet, wireless, and IoT service providers. When they encounter outages or other issues, the economic growth these small businesses bring is jeopardized.
According to a recent study, over 53% of Canadian small businesses reported experiencing one to two hours of connectivity downtime per week, with some encountering up to four hours. These ongoing challenges cause severe implications for small businesses, ranging from increased operational costs, operational inefficiencies, and at worst a loss of talent.
Voicecom understands the complexities of the Canadian telecom market and aims to minimize the pressure on businesses. The company is pioneering better solutions by leveraging its founder’s decades of experience within the telecommunications space. Ken Hallman is a leading wireless communications provider, driving innovation and value. It was his passion for hardworking business owners that led him to launch Voicecom. Although the company has only been in operation for a year, Hallman is confident in his team’s ability to level the playing field.
“Voicecom is a response to the increasing monthly price of wireless, IoT, and internet costs, as well as the deceptive ways major telecom companies in Canada take advantage of individuals and SMEs,” says founder Ken Hallman. “Voicecom plans to address this growing issue by serving SMEs globally with accessible, reliable white-glove support services. As we refine these offerings, we hope to become a leading Canadian wireless provider with an international presence.”
As a self-taught entrepreneur with the unique superpower to recognize business opportunities before others, Ken has nurtured several ventures to success across his professional career. He has strived for excellence, mainly motivated by his unconventional trajectory into business ownership. “I quit school early, it was never a fit for me. With a big push from my father, I ventured into the workforce,” Ken says. “It was hard, but I made it work by taking whatever job I could. Even when others tried to tell me my vision was out of reach, I refused to take no for an answer.”
This ethos of unwavering dedication is a driving force leading Voicecom to disrupt the inefficiencies of the Canadian telecom market. As the company empowers businesses to better achieve their goals through high-touch support, Voicecom aims to make a global impact. In over 120 countries, Voicecom will alleviate a business’ technological challenges in a single conversation, and soon launch wireless services surpassing industry leaders. Until then, small businesses can visit the company’s website to explore how customer satisfaction is in every fiber of Voicecom’s DNA.
Media Contact
Name: Voicecom Team
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