Instant photo-based pet health answers, available around the clock to guide pet owners on what to do next.
PetsCare.com has launched a new digital assistant named Si that gives pet owners instant answers to pet health questions at any time of day or night. By uploading a photo of their cat or dog and describing the issue, users receive immediate guidance on their pet’s condition, even if it’s the middle of the night. The goal is to provide quick peace of mind when a pet is sneezing, scratching, or showing any other worrisome symptom.
Si uses artificial intelligence to analyze the photo and details provided by the owner, then delivers guidance within seconds. For example, the assistant can recognize a rash on a dog’s skin or tell if a cat’s behavior might signal stress. The advice is straightforward and easy to follow, helping pet parents make informed decisions without spending hours on anxious internet searches.
Answers When the Vet Is Unavailable
Many worried pet owners turn to “Dr. Google” for help when their regular vet isn’t accessible. In a recent UK survey, 88% of pet owners admitted to searching online if they’re worried about their pet’s health . The launch of Si offers a more reliable alternative for these late-night concerns. It functions like an always-on virtual pet nurse, available 24/7 to fill the gap when late-night or weekend questions can’t wait for a vet visit. Si can even help owners decide whether a situation is urgent enough for a trip to the emergency vet or if a simple home remedy might suffice.
Pet Ownership Boom Drives Demand for Instant Advice
Pet ownership is at an all-time high, driving the need for quick pet care guidance. Nearly 94 million U.S. households now have at least one pet , and Americans spent about $40 billion on veterinary care and products in 2024 . Yet getting immediate pet health advice isn’t always easy – veterinary clinics often have limited hours and appointments that book up days in advance. PetsCare.com’s new assistant aims to meet this growing demand by giving pet families fast answers and peace of mind at any hour. While Si is not a substitute for professional veterinary care, it can suggest when it’s time to see a vet and when an at-home remedy might be enough, potentially saving pet parents time, money, and worry.
Available Now on PetsCare.com
Si is available now on the PetsCare.com website. Pet parents can upload a photo and try the assistant for themselves to get an instant read on their pet’s condition. In an era when pet owners increasingly expect fast, convenient services, this around-the-clock tool could become a go-to resource for keeping furry family members healthy and happy.
Sources: American Pet Products Association – 2025 National Pet Owners Survey (94 million U.S. pet-owning households) ; American Pet Products Association – Pet Industry Spending 2024 ($39.8 billion on vet care/products) ; Post Office UK Pet Owners Survey (2025) – online search usage (88% of owners use Google for pet advice) , PetsCareCom Inc., 166 Geary St, STE 1500 #1981, San Francisco, CA 94108 US, info@petscare_com, www.PetsCare.com
Disclaimer: Si by PetsCareCom Inc. is not a medical device and does not provide diagnoses or treatment. It is a smart communication assistant designed to collect information, support clinic workflows, and offer evidence-based insights. All clinical decisions remain the sole responsibility of licensed veterinary professionals.
