Ahead of Veterans Day, ReSupply, a leader in home donation pickup, today launched Veterans at ReSupply, a hub for stories and data detailing how veterans successfully transition into the civilian workforce.
This initiative will explore stories of veterans on the ReSupply team, told in their own words, alongside sourced data on veterans in the civilian workforce today.
Together, they show how veterans apply leadership, adaptability, and a commitment to service in civilian careers, and how a donated couch or dining set becomes support for the communities those veterans serve.
“Across the country and within ReSupply, we’ve seen how veterans are continuing their service through careers that strengthen the communities we call home,” said Paul Tocci, Founder and CEO of ReSupply. “This hub puts what we’ve learned in one place for the veterans coming behind us, for the companies that want to hire them, and for anyone who wants their donation to reach a veteran.”
Service-Beyond-Service
“Employing Veterans at ReSupply is one of the most important things we do as an organization. The mission of ReSupply is to drive as many donations to charity as possible. We’re honored that so many Veterans have found a new calling and new mission through their work here at ReSupply, and we’re excited to officially unveil the Veterans ‘Hub’ here today,” Tocci said.
The initiative is an extension of ReSupply’s commitment to supporting veterans through employment. The veteran-founded company operates a military transition program that provides a pathway to permanent roles at the company’s Boston headquarters and across the country.
Today, ReSupply’s leadership ranks are filled with veterans who oversee every donation pickup. Residents who donate with ReSupply are supporting jobs for these veterans and their continued growth. Their stories offer an inside look at their military service and work at ReSupply.
From a Georgia Army Post to a National Service
These veterans work directly with local charity partners, helping coordinate donations and strengthen the relationships that make community-level giving possible.
Tocci founded ReSupply in 2015 while serving as an Army officer at Fort Stewart, Georgia. He watched military families get reassigned to new posts and leave usable furniture behind, so he partnered with local movers to send those items to charities instead of landfills.
Veterans are still an integral part of the company’s day-to-day operations. Every field account manager who works on site with charity partners in each region is a veteran or a service member in transition. So is every customer success manager. The team includes veterans of the Army, Air Force, Navy, and Marine Corps.
ReSupply is part of a broader pattern. “Veterans are proven entrepreneurs. Historically they have been more likely than their civilian peers to start businesses, and when they do, they outperform,” Misty Stutsman Fox of the D’Aniello Institute for Veterans and Military Families at Syracuse University told Congress last year. Businesses owned by veterans generate $1.3 trillion in annual receipts, employ more than 4.4 million Americans, and pay over $233 billion in payroll, she said.
A Team Built Through Military Transition
Many veterans at ReSupply joined through the company’s military transition program. Service members spend their final months of active duty or early months of transition working inside the company, then move into full-time roles.
From there, they grow. Not only are all of the field account managers veterans, but so are their managers. ReSupply’s vice president of customer success started in the program as a charity account manager and reached vice president within four years.
Veterans are standing out to employers across the workforce. LinkedIn found that veterans were 27% less likely than non-veterans to leave their first job within six months, and 39% more likely to be promoted early in their civilian careers. In a Society for Human Resource Management survey, HR professionals said veterans outperform civilian employees in work ethic (68%), teamwork (61%), and leadership (58%).
With the growth of the digital economy, many are seeking jobs at innovative companies. ReSupply Director of People Operations Jess Sisti talks with veterans who are choosing between ReSupply and legacy aerospace companies.
The veterans who choose ReSupply, she said, “tend to be the people who want to be builders and be part of actually creating something and really seeing the impact of their work. It also tends to be people who are more entrepreneurial, and they want to understand, from a business perspective, how everything functions and works together and connect those dots.”
Paige Steele is one of those people, and she has learned a lot in a short time. She served for seven years in the Air Force before joining ReSupply as a field account manager.
“I’ve gotten to interact with so many different people across the chain of command on the nonprofit side. I’ve interacted with the folks that are unloading the donations in the bay, and I’ve also interacted with executive directors. It’s really cool to see how no matter where they are in the chain, everybody is really dedicated to the mission.”
Continuing to Serve Communities
At ReSupply, veterans train charities and pickup teams, solve problems with local partners and coordinate the logistics behind every pickup. For many, the work is a way to keep serving the community, the same thing that drew them to the military.
Kathleen Huntsman, Senior Customer Success Manager at ReSupply, grew up giving back, raising money for local theater groups and food banks. As a manager in the Air Force, she learned how to lead and train people. At ReSupply, she sees where that work ends up.
“When you see that we’re helping to build homes, that we’re getting meals onto people’s plates, that we’re getting them job training, getting to see that is the best thing because you know that you’re helping communities across the U.S.,” she said.
What the Veterans Hub Includes
Veterans at ReSupply organizes three kinds of content. The first is plain-language guidance on moving from military service into a civilian career, including how ReSupply’s military transition program works and who it is for.
The second is sourced data on veterans in the civilian workforce from the Bureau of Labor Statistics, the Government Accountability Office, and the National Conference on Citizenship.
The third is the story of how veterans at ReSupply made that transition themselves, beginning with From Military Service to Community Impact at ReSupply and growing as new stories are told in their own words.
New content will be added through Veterans Day on November 11, 2026, and into 2027. This includes individual stories from veterans on the ReSupply team, interviews with veterans who lead partner charities and local pickup teams, a guide to military transition programs and how to compare them, and a statistics section updated as new federal data is released. ReSupply plans to develop this initiative into a lasting resource for the veteran community it serves. The hub’s featured veteran series, Service Beyond Service, will launch in 2027.
ReSupply at a Glance
- Headquarters: Boston, Massachusetts
- Founded: 2015 by U.S. Army veteran Paul Tocci
- Service: At-home furniture and household goods donation pickup
- Reach: More than 3,000 charity partners across 48 states
- Charitable impact: More than $90 million in resources delivered to nonprofit partners
- Environmental impact: More than 80 million pounds of reusable items diverted from landfills
- Military transition program: More than 400 veterans and service members supported, with a 95 percent lifetime conversion rate into full-time employment
- Veterans hub: resupply.com/veterans
About ReSupply
ReSupply is a Boston-based donation logistics company that arranges at-home pickup of furniture and household goods and delivers them to local charity partners. The company works with more than 3,000 nonprofits across 48 states. Learn more at resupply.com or read the company’s story at About ReSupply.
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Contact
ReSupply
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