Online and offline, first impressions matter a lot. However, due to how much power customers now have, online reputation is more critical than ever. What’s more, in an era where...
Online and offline, first impressions matter a lot. However, due to how much power customers now have, online reputation is more critical than ever. What's more, in an era where online reviews are ubiquitous, and anyone can Google your or your business in seconds, it might seem impossible to manage your reputation.
At the same time, you cannot underestimate the consequences of losing control of your reputation, such as:
- Loss of business revenue and sales
- Poaching loyal customers by competitors.
- Employee retention and hiring problems.
- Inability to maintain employment after losing one's job.
- Symptoms of mental anguish and physical discomfort
Harmful online content can be overwhelming and stressful. But it doesn't have to kill your reputation. On the contrary, it is possible to repair a damaged online reputation with patience and the right strategy.
Determine Your Negative Reputation's Root Cause
Reputation repair and management are unique to each individual and business. Is the problem related to negative reviews on Yelp or Glassdoor? Is there an old story that isn't going away? Do you have any defamatory content on Facebook or Twitter?
Finding the root cause and source of the problem can be tricky. This is because there are so many places where negativity can come from nowadays, like someone's...
Read Full Story: https://www.entrepreneur.com/article/432307
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