Local home care business Guardian Angel Carers Bournemouth has won a prestigious Guardian Angel Carers Future Ready ‘Bright Ideas’ Award. Their initiative—an anti-scam programme—was recognised by their colleagues in homecare as the most effective and innovative and worthy of a ‘Future Ready’ award.
Business owner Tim Corry established the Guildford franchise with business partner Alex Duncan in 2024, following their success with their first Guardian Angel Carers franchise in Farnham. He said: “We’re delighted to have been recognised by our peers for our anti-scam training programme—the initiative quickly proved its value after we introduced it earlier this year when we helped one of our clients claim a £1,000 refund after they had been pressured into signing a longer contract than he needed from a careline company.”
Tim, Alex, and their colleague Kerenza Faram devised an anti-scam training programme for their wider team as well as clients and their families. This included training for all staff, dementia-friendly deterrent leaflets, scam alerts, community anti-scam sessions, and a free Fraud Information Pack.
According to a Home Office estimate, more than 2.3 million people were victims of fraud in 2023—a high proportion of whom were the most vulnerable citizens of all, the elderly and even people living with dementia or cognitive decline.
“We continue to engage with important organisations such as Friends Against Scams and cooperate with other businesses to take a stand against fraud, scams and against people who take advantage of vulnerable people.”
Guardian Angel Carers Bournemouth is a signatory to the Fraud & Scams Victims Charter and a certificate-holder of Friends Against Scams.
“We felt this would be a great example of making the most of the expertise that we have within our team—Kerenza has worked in fraud analysis for much of her 17-year career—and creating a project that benefits existing and future clients and their families as well as other members of the public,” said Tim.
The Future Ready Awards are made each year by Guardian Angel Carers head office, based on peer nominations and submissions. As well as the Bright Idea Award, awards include ‘Carer of the Year’, ‘Business Growth’, and ‘Franchisee of the Year’.
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About Guardian Angel Carers
Guardian Angel Carers is a leading home care provider dedicated to delivering compassionate, personalised care services. With a strong focus on independence, dignity, and quality of life, the company supports individuals in the comfort of their own homes, offering a range of services from companionship to complex care needs.
Media Contact:
Tyler Ormston
03333 660550
www.gacarers.co.uk
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Source Company – https://www.gacarers.co.uk/bournemouth
