Grace Manor Care Centre, a private 24-hour nursing home in Gillingham that is part of the respected Forest Healthcare network, has confirmed that it has successfully achieved accreditation through the Veteran Friendly Framework (VFF). The centre is now able to claim the title of a Veteran Friendly Care Home—the most recent centre in the group to complete the process.
The VFF is a collaboration between the Royal British Legion (RBL), the Veterans Covenant Healthcare Alliance, and Royal Star & Garter. Its goal is to encourage care centres to improve health and well-being outcomes for the approximate 25,000 veterans currently living in English care facilities.
The Importance of Veteran Friendly Framework Accreditation for Grace Manor Care Centre
Forest Healthcare has already committed to becoming VFF accredited across several other of its high-quality care centres. Grace Manor is the latest to concentrate on developing support systems and training resources for carers to ensure the needs, well-being, and happiness of veterans are a focal aspect of personalised care planning.
Research conducted by the RBL found that around 8% of all care home residents in England and Wales, excluding partners and spouses, have served and that concerted efforts are needed to ensure they receive acknowledgement and additional support.
The charitable organisation has identified challenges associated with varied emotional and physical needs, the impacts of military duties on the lives of older adults, and the key importance of recognising and understanding how best to ensure Armed Forces community members receive acknowledgement, access to community groups, and connection with other veterans.
To apply for VFF accreditation, care centres must submit an application demonstrating their adherence with eight standards. They must, for example, provide evidence of provisions that will ensure care home residents with Armed Forces status are recognised and their needs incorporated into care plans, sign up to the Armed Forces Covenant, and ensure there are signposting policies in place to connect residents with charitable and statutory support services.
Grace Manor Care Centre’s Pathway to Achieving VFF Membership
While many private care centres may have a proportion of veteran residents, VFF membership was particularly important for Grace Manor Care Centre.
The care home is close to several military bases and barracks, past and present, including closed bases such as HMS Pembroke, the Royal Naval Barracks, which opened in 1902 and is now part of the Universities of Medway, and the Royal Marine Barracks based at Gun Wharf Chatham, which closed in 1950.
Several other meaningful bases or military installations remain near Grace Manor, including the Royal Engineers Museum located within Kent town and the Royal School of Military Engineering, which has a campus in Brompton built along the remains of the Chatham Dockyard Great Lines and remains active today.
Although the veteran proportion of the population in Kent is around the average for England and Wales, there is a high likelihood of dedicated nursing centres in and around these specific areas to welcome residents with an Armed Forces background.
Commenting on the application from Grace Manor Care Centre, the VFF mentioned that it was of an 'exceptionally high standard' and represented a commitment to 'forging some meaningful connections' with the local Armed Forces community and healthcare services.
Celebrating Veteran Friendly Framework Accreditation at Grace Manor
Gabriele Jerome, Manager of Grace Manor said, ‘It was wonderful to receive confirmation of our accreditation and our Veteran Friendly Framework Certificate, which is now proudly displayed in the centre. Enormous thanks go to our talented, dedicated, and compassionate care teams, who embraced the opportunity to reinforce and enhance their learning about how best to support our veteran residents and embarked on this project with such enthusiasm.
The accreditation process gave us a fantastic chance to access new educational resources, identify local services and communities that can enhance the quality of life for veterans, and look at new ways to ensure Armed Forces status residents are recognised and supported and that their military history is recorded as an integral part of care planning.’
Grace Manor Care Centre is one of six Forest Healthcare centres now officially recognised as VFF Friendly. Belmont Lodge in Chigwell, Essex, Ash Court in Camden, London, Bridgeside Lodge in Islington, London, The Poplars in Maidstone, and Pinehurst in Crowthorne, Berkshire, are also featured on the VFF Status Care Home Map published online through the Veteran Friendly Framework.
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About Forest Healthcare
Forest Healthcare is an established care provider dedicated to consistently delivering an outstanding quality of life to the residents they serve. With a network of care centres across South-East England, Forest Healthcare specialises in catering to a wide range of care requirements, including; residential, nursing, dementia and specialist care. The organisation’s mission is to provide a family feel to the exceptional care they deliver by valuing, respecting and caring for each and every person who lives and works at Forest Healthcare.
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