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Mercedes-Benz of Huntsville Earns 2014 Dealer of the Year Award

Last updated Monday, February 10, 2014 10:00 ET

DealerRater Honors Alabama Dealership for Outstanding Customer Satisfaction

HUNTSVILLE, 02/10/2014 / SubmitMyPR /

For any car dealership, the best possible recognition of a job well done comes from satisfied customers, and that’s exactly what earned Mercedes-Benz of Huntsville a spot among DealerRater’s 2014 Dealer of the Year winners. DealerRater, the world’s premier car dealer review web site, recently announced the results for the 2014 Dealer of the Year Award Program. Based on customers’ online reviews posted on DealerRater’s website, Mercedes-Benz of Huntsville emerged as the top-rated Mercedes-Benz dealership in the state of Alabama.

The DealerRater Dealer of the Year Award Program recognizes a select number of car dealerships throughout the United States and Canada for outstanding customer satisfaction as expressed through customers’ online reviews. National and state winners are chosen from each manufacturer every year.
To qualify for the 2014 Award Program, dealerships were required to have a minimum of 25 reviews on DealerRater during 2013, and the average monthly minimum rating had to be greater than 4.0 out of a maximum 5.0.

“It is an honor to have this recognition by DealerRater. We have made, and will continue to make, purchasing from Mercedes-Benz of Huntsville the best experience, and we exceed customer expectations regularly,” said Rob Callis, general manager of Mercedes-Benz of Huntsville.

Mercedes-Benz of Huntsville demonstrated consistently high PowerScore ratings for customer satisfaction, placing them in the top of their class. The PowerScore is determined using a Bayesian algorithm that factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership during the 2013 calendar year.

“We congratulate Mercedes-Benz of Huntsville for achieving this distinction for customer satisfaction amongst Mercedes-Benz dealers across Alabama and look forward to their continued success through unparalleled customer service,” said Chip Grueter, president of DealerRater. “It was a tight competition among many outstanding dealers throughout Alabama, and Mercedes-Benz of Huntsville should be proud of this accomplishment.”

About DealerRater:
DealerRater was founded in 2002 as the first car dealer review website worldwide. DealerRater is the world’s #1 online resource for anyone seeking trusted third-party information on automobile dealerships. DealerRater features nearly 41,000 U.S. and Canadian car dealers, more than 1,200,000 consumer reviews and over 1 million cars for sale. DealerRater attracts more than 9.5 million consumers every year who visit the site to search for car dealerships, read reviews, write their own descriptive reviews, and find car deals – all for free. For more information, visit www.DealerRater.com or call 800-266-9455.

About Mercedes-Benz of Huntsville:
Mercedes-Benz of Huntsville has maintained their status as an automotive leader in the community by remaining solidly committed to their customers and by offering a large selection of Mercedes-Benz vehicles with ease of purchase. Their Huntsville showroom includes a variety of Mercedes-Benz models to suit any customer's needs, from the Mercedes-Benz CLA-Class to the GL-Class SUV to the SL-Class convertible. Since Mercedes-Benz of Huntsville is open extended hours to accommodate customers' busy schedules, Mercedes-Benz fans can browse with ease at their Huntsville, Ala., dealership at 6520 University Drive NW. Mercedes-Benz of Huntsville can also be found online at www.mercedesbenzofhuntsville.com, reached by phone at (256) 837-5753 or found on Facebook at www.facebook.com/MercedesBenzofHuntsville.