Well-established player in the residential HVAC and plumbing sector Tri-City Heating and Cooling is now setting its sights on expanding its reach into the commercial domain. Amanda Root, the visionary CEO of the company, is spearheading this strategic move as the company seeks to leverage its top-quality services and experienced technicians in a new business frontier. The recent acquisition of A.R. Fonda Mechanical Services marks a significant step in this expansion, opening doors to many opportunities for growth and success.
Amanda Root shares insights into the company's journey toward establishing a robust commercial division. “We've always believed in the quality of our services and the expertise of our technicians. As we looked at ways to expand our business, the commercial sector seemed like a natural progression. Our clients have trusted us with their homes, and we want to extend that trust to businesses and larger enterprises,” she notes.
The strategic acquisition of A.R. Fonda Mechanical Services was a carefully considered move. Owned by consultant Ralph Fonda, the company had been a valuable contributor to Tri-City Heating and Cooling's growth. The acquisition broadened the company's client base bringing in a wealth of technical expertise, and experience within the commercial sector, and strengthening its overall capabilities.
The move into the commercial sector is a strategic response to the identified gap in dedicated HVAC services for commercial properties in Connecticut. The company offers high-quality and reliable services, addressing the need for specialized technicians. “Often, business owners end up paying vast amounts of money for issues that could have been avoided through regular maintenance. We pride ourselves on being able to reliably optimize any operating costs,” says Seamus Patrick, Director of Sales and Installation.
Tri-City Heating and Cooling's commitment to service excellence remains unwavering. The company, known for its 24/7/365 service and the exclusive Lifetime Comfort Club (LCC), is extending these offerings to its commercial clientele. The LCC ensures that commercial customers receive priority service, providing peace of mind and eliminating concerns about timely issue resolution. “We’re the ones that are going to save your old stuff!” - says Seamus Warakomski, CEO emeritus. “By having a maintenance agreement taking care of your old stuff, we can keep those expensive replacements away.”
Driving this initiative forward, Director of Service Christopher Root emphasizes the importance of investing in the training and development of technicians and employees to maintain the highest technical standards in the field. “Our success has always been driven by the skill and dedication of our team. By investing in continuous training, we ensure that our technicians stay at the forefront of industry advancements, delivering the best possible service to our clients,” he states.
As Tri-City Heating and Cooling takes this bold step into the commercial sector, the company remains committed to its core values of reliability, professionalism, and customer satisfaction.
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