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Tuesday, October 15, 2024

Typical Moving Scams and How to Avoid Them

Last updated Saturday, September 7, 2024 21:33 ET , Source: Ninjas Solution

Some moving companies offer non-binding estimates, which means the final cost may be significantly higher than the initial quote.

KALISPELL, United States, 09/07/2024 / SubmitMyPR /


Moving to a new home is a significant event that should be exciting and stress-free. Unfortunately, the process can sometimes be marred by moving scams that exploit unsuspecting consumers. Understanding the common types of moving scams and knowing how to protect yourself can help ensure a smooth and secure relocation. Here’s a look at typical moving scams and tips on how to avoid them.

1. Non-Binding Estimates

What It Is: Some moving companies offer non-binding estimates, which means the final cost may be significantly higher than the initial quote. These estimates are often provided over the phone or online without a proper assessment of the belongings being moved.

How to Avoid It: Best Moving Leads Providers recommends to request a binding estimate or a written contract that clearly outlines the costs and services provided. Ensure that the moving company conducts a thorough in-person or virtual survey of your belongings before providing an estimate.

2. Low-Ball Estimates

What It Is: Scammers may lure customers with exceptionally low estimates to secure a job, only to increase the price dramatically once the move is underway. This tactic is often used by companies that have no intention of delivering on the quoted price.

How to Avoid It: Be wary of estimates that are significantly lower than those provided by other reputable moving companies. Compare quotes from multiple movers and look for detailed breakdowns of costs. Verify the legitimacy of the company by checking reviews and their rating with the Better Business Bureau (BBB).

3. Hidden Fees

What It Is: Some moving companies might quote a base rate but then add hidden fees for services such as packing, disassembly, or stairs. These fees are often disclosed only at the end of the move.

How to Avoid It: Ask for a detailed breakdown of all potential costs and services included in the estimate. Clarify any additional charges and ensure they are documented in your moving contract. Be sure to understand the terms and conditions before signing any agreement.

4. Disappearing Deposit

What It Is: A scammer may request a large deposit upfront and then disappear with the money without providing any moving services. This type of scam leaves the customer without a moving company and out of pocket.

How to Avoid It: Avoid paying large deposits before the move. Reputable moving companies typically do not require significant pre-payment. If a company requests a deposit, ensure that it is reasonable and that you receive a written receipt.

5. Unauthorized Subcontractors

What It Is: Some moving companies use subcontractors or unlicensed workers without informing the customer. These subcontractors may lack proper training or insurance, leading to potential damage or loss of belongings.

How to Avoid It: Confirm whether the moving company will be handling the move themselves or subcontracting it to another party. If subcontractors are involved, ensure they are reputable and properly licensed. Verify the moving company's credentials and insurance coverage.

6. Delayed Deliveries

What It Is: Scammers may delay the delivery of your belongings or hold them hostage until you pay additional fees. This tactic is used to pressure customers into paying more than the agreed-upon amount.

How to Avoid It: Ensure that the delivery date and terms are clearly specified in your moving contract. Obtain a copy of the inventory list and check for any discrepancies. If the delivery is delayed, communicate with the moving company and seek resolution through proper channels.

7. Phantom Moves

What It Is: In a phantom move scam, a moving company may pretend to be a legitimate business, only to disappear once the move is booked. They may use a fake address or contact information to deceive customers.

How to Avoid It: Research the moving company thoroughly before hiring. Check their physical address, phone number, and licensing information. Look for online reviews and ask for references from previous customers. A reputable company will have a verifiable track record and a physical office location.

8. Unlicensed Movers

What It Is: Some moving companies operate without proper licensing or insurance, putting customers at risk for poor service and lack of protection for their belongings.

How to Avoid It: Verify that the moving company is licensed and insured. In the U.S., interstate movers should be registered with the Federal Motor Carrier Safety Administration (FMCSA) and have a valid Department of Transportation (DOT) number. Check their credentials and request proof of insurance.

Moving scams can create significant stress and financial loss, but knowing how to recognize and avoid them can help protect your relocation experience. By conducting thorough research, asking detailed questions, and securing written agreements, you can minimize the risk of falling victim to moving scams. Always prioritize working with reputable, licensed, and insured moving companies to ensure a smooth and reliable move.

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