Guardian Angel Carers, a franchise-based nationwide network of dedicated home care providers, has achieved another prestigious accolade, having been awarded Top 20 Rated Home Care Group status in the UK by the independent review site HomeCare.co.uk.
The award, which is based solely on the feedback and ratings submitted by home care recipients, families and loved ones, is presented to the 20 most highly regarded medium and large home care groups in the UK and is the latest in a long list of award wins received by Guardian Angel Carers.
Guardian Angel Carers' Status as a Top 20-Rated Home Care Group
HomeCare.co.uk is the UK’s most comprehensive directory of home care providers and is often regarded as the best resource for families seeking care support in the comfort of their own homes.
It lists home care agencies based on location, pricing, facilities, and the types of care specialisms offered, and also invites those who have engaged with a home care service to leave their comments.
Reviews are publicly available and published once the directory has verified the participant's credentials, ensuring that all feedback is submitted by a genuine service user.
Guardian Angel Carers, along with its individual franchises, has consistently held a high position on the platform, and this is recognised by the award, which cements its status as one of the 20 home care groups nationwide to have received the highest ratings.
The group as a whole holds a rating of 9.7 out of 10, which is the average of all reviews submitted across all locations, and is based on participation by 392 individuals.
Alongside the group award, the firm's territories in Berkshire and South Oxfordshire, as well as Cardiff, who has won two years in a row, also received accolades, having been named among the Top 20 Home Care Providers in South East England and Wales, respectively.
The Importance of the HomeCare.co.uk Awards for Families Sourcing At-Home Care
Many families seeking home-based care may be doing so for the first time. Having reviews and comments from people who have had firsthand experience of the care service provides valuable insight into the standards and quality of the care, helping prospective care recipients make informed decisions.
Providers do not contribute to or influence their rating, and this depends wholly on the comments and scores participants choose to give, with each review including:
An overall score out of ten for the care experience
Ratings for staff, care and support, management, dignity and value for money
Space to provide a commentary or feedback
While all Guardian Angel Carers branches are fully regulated, with their latest inspection outcomes published online, this level of detail is often easier for new care users to relate to and can alleviate fears and reservations about whether home-based care will meet the needs of themselves or their loved one.
Examples of the most recent reviews demonstrate the amount of information available. CF, a care recipient's daughter, comments that ‘The whole experience was very reassuring from the initial home visit, the very thorough preparation and paperwork up to meeting the carer herself. Lovely people who gave my mother the best level of care.’
JH, the wife of a care recipient, echoed this sentiment, saying, 'I am delighted to have Guardian Angel Carers coming into our home to look after my husband. He has Alzheimer’s and Parkinson’s. They get him up and showered and dressed for me. They are very patient and understanding of his needs. I can't praise them enough and I am very grateful for their help in a morning.’
Recognition of the Values-Based Home Care Provided by Guardian Angel Carers
Managing Director, Vikki Craig-Vickers, speaking on behalf of the group's National Office in Chichester, said, 'We are beyond delighted to have been presented with this award, and to every person who took time out of their day to leave a comment about the support, empathy and compassion our incredible CareAngels offer in communities around the UK.
Our ethos is all about making a real difference and improving quality of life for those who want to stay independent, well and looked after at home, and this accolade is testament to the skill and dedication each CareAngel brings to their everyday work.’
The Home Care Awards 2025 results are readily available on the HomeCare.co.uk website. Top 20 Home Care Group winners are required to meet eligibility criteria, including having a minimum number of published reviews, demonstrating regulatory compliance, and having four or more individual branches or group members.
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About Guardian Angel Carers
Guardian Angel Carers is a leading home care provider dedicated to delivering compassionate, personalised care services. With a strong focus on independence, dignity, and quality of life, the company supports individuals in the comfort of their own homes, offering a range of services from companionship to complex care needs.
Media Contact:
Vikki Craig-Vickers
03333 660550
www.gacarers.co.uk
